Privacy Policy

1. Introduction Welcome to Mental Health Resource Hub. We are committed to protecting the privacy and security of our users’ information. This Privacy Policy outlines how we collect, use, protect, and grant rights to your information in relation to our website and digital products.

2. Information We Collect

  • Personal Information: We collect personal information that you provide to us when you purchase digital products or subscribe to our services. This includes your name, email address, and payment details. Payment processing is conducted securely by Stripe, and we do not store your payment card information.
  • Technical Data: When you visit our website, we may collect certain information automatically from your device, including information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g., country or city-level location) and other technical information.

3. How We Use Your Information We use the information we collect primarily to provide you with the digital products and services you purchase or subscribe to. This includes:

  • Processing transactions.
  • Managing user registrations.
  • Providing customer support.
  • Ensuring the security of our services.

4. Information Protection Your personal information is protected by SSL encryption when it is exchanged between your web browser and our website. We do not share your personal information with any third parties, except as necessary to process payments through Stripe, which only has access to the information required to process transactions.

5. Data Rights You have the following rights concerning your data with us:

  • The right to access: You can request details of your personal information that we hold.
  • The right to correction: You can request that any incorrect or incomplete data be corrected.
  • The right to erasure: You may request the deletion of your personal information, subject to applicable legal requirements.
  • The right to object: You may object to the processing of your personal data.
  • The right to unsubscribe: You can unsubscribe from our marketing communications at any time using the link provided in our emails.

6. International Data Transfer We are based in Australia and do not engage in international data transfers.

7. Contact Us For any privacy-related questions or concerns, please contact us via email at hello@mentalhealthresourcehub.com.

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